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So after my 2018 Colorado Duramax quit running in the middle of no where pulling my small rv trailer. I got it back on the road after several restarts. When I got to Las Vegas I dropped it at Finlay Chevrolet for repair. The first stab at it was a bad fuel rail. Parts unavailable from warehouse. After 4 days of still don’t know if we can find the part. One was located. At the one week mark a part arrived and was installed. Test drive threw the same code. Next was the engine control module. Part was in Texas and wouldn’t arrive til next week. The part arrived and when inst appeared to fix the problem. One week later in northern Oregon the same code came back. Now Capital Chevrolet says it’s not covered by any warranty (50k miles on the truck) the fuel metering valve ion the injector pump is bad. For this fix they want 300 for parts and 5hrs labor IE $1k. I look the part up at gm parts direct and find it for $156.00 wow big difference. I then called Las Vegas dealership and inquire. $282+ 2.5 hours labor. Called the Salem dealer and and complained. the service reptalked to the tech and told me I should take it there because their manual said it should take 18 hours to replace. I asked if driving it to Vegas as is would hurt anything and was told no. So off to LV I went. It quit on the Ventura freeway once. Then 20 times in a five mile stretch of isolated desert before milking it in to Vegas. for parts I ordered it from gm direct. the transaction was canceled with a note unable to order none available. So I called Finlay Chevy parts. Nice guy their said the part was not available and no alternate part was made.
So now I’m talking with Chevy customer service (India accent lady hard to understand) we’ll see if I have a garage ornament or will again have a usable truck. So frustrating when the most reliable engine ever made(diesel) is regulated into unreliable.
So now I’m talking with Chevy customer service (India accent lady hard to understand) we’ll see if I have a garage ornament or will again have a usable truck. So frustrating when the most reliable engine ever made(diesel) is regulated into unreliable.