can we do anything to force GM to do a recall for this? it sounds like the problem it widespread and is hitting lots of the twins.
I think as EKarIW has suggested,report it to all the agencies that he has point out. This is what I am in the process of doing. I’m not sure how it works,but I’m guessing it takes hundreds, if not thousands of cases for it to be a recall. And I will certainly do my part to try to be on that list! This is far from over from my perspective.
The service consultant from the dealership has been of no use to me at all and has pretty much told me I’m ( SOL ) ! And is insistent that this is from “ rodent chewing “ by ONLY looking at the end result and have not even bothered to acknowledge any of my evidence or documentation. I’ve sent all this information to the service manager and have engaged in conversations with him but of course it seems he has the back of his consultant. Again I feel he has not even taken a look at anything that I have given him. ( IMO ) because when I directly ask him, he seems to dance around it. I have filed a claim with GM ( CAC ) and have been given a claim number, but they have been slow to respond so far. By doing so the the dealership has to respond to the claim. It’s like they want nothing to do with this. I’ve told them over and over that I’m not trying to go after them on this. This is not a dealer problem, its a GM problem. GM should have to reimburse them for the repair. The problem is, I feel, is that if the dealership does not back me up on this, then I’ll have no shot at this at all from GM. When I spoke to the service manager yesterday he gave me this whole line about being in “audit lockdown “. Sorry but not my problem! I’m now in the process of engaging with the general manager of the dealership. Maybe at least he will look at all my evidence. It’s obvious for sure by at least all the members in this community with this particular issue that this is a real problem.
That fact of the matter is, that if this was truly “ rodent chewing “ I’ve would of taken this on the chin ( er... wallet!! ) and walked away. I was going to bring this to my local shop guy or attempt the repair myself. But I really feel GM should acknowledge this and rectify it regardless of warranty. It is a real safety concern. Wether it’s driving at higher speeds and suddenly going into “ reduced power mode “ or the wiring shorting out ( my case, but thankfully no fire ). Or catching fire.
I’m also considering at this point to go to another dealership and get their spin on this. Sadly though I really do like my 2.8,even though I had a couple of other electrical components issues early on as well as radio/ blacking out screen issues. ( all warranty ) but all good ever since. Oh yeah... water leaking antenna base as well!! Warranty ( thank goodness! ). It’s my daily driver on a 4” RC lift. I’ll be posting pictures eventually as well as get into some other topics about ideas and stuff other members on here have done with their rigs!
Right now I’m just so disgusted that I feel like driving my rig right through their showroom window right over to the competition’s!!!
gm-techlink.com
